Frequently Asked Questions

Product Info
Q: Are Gaia products 100% natural?
Yes. Every jar contains only natural honey and whole-food ingredients—no preservatives, no chemicals.

Q: Is this safe for children?
Gaia honeys are safe for children over 1 year old. For younger children, consult a pediatrician.

Q: What is the shelf life?
18 months. Store in a cool, dry place out of direct sunlight.

Orders & Shipping
Q: Do you ship internationally?
Yes, we ship worldwide. Shipping rates are calculated at checkout.

Q: How long does delivery take?
Within 3–5 business days for domestic orders. International shipping may vary.

Q: Can I return a product?
Due to the nature of food products, we only accept returns on damaged or defective items. Please contact support.